Terms of Service

Ridgeline · Last updated August 2026

By using Ridgeline you agree to these terms.

The Service

Ridgeline provides software for creating interactive roof-inspection reports, managing leads and contacts, and related AI-assisted features. We may update features over time.

Your account

You're responsible for activity under your account and for the accuracy of data you enter. Keep your sign-in method secure. One person or company per account unless on a team plan.

Acceptable use

Don't use the Service to send spam, harvest data you don't have the right to use, misrepresent inspection findings, or attempt to access other accounts' data. AI usage is subject to fair-use limits (daily caps) to keep the Service reliable for everyone.

Professional judgment & AI content

AI-generated content — report explanations, estimates, drafts — is a starting point, not professional, legal, or insurance advice. The roofing professional is solely responsible for the accuracy of inspections, estimates, proposals, and contracts they deliver. Homeowners should rely on their contractor and their own advisors for decisions.

Payment

Paid plans bill as described at purchase. You can cancel anytime; access continues through the paid period. Fees are non-refundable except where required by law.

Content & data

You own the data you enter. You grant us the limited rights needed to operate the Service (store, process, display it to you and to the homeowners you send reports to). See the Privacy Policy.

Disclaimers & liability

The Service is provided "as is." To the maximum extent permitted by law, Ridgeline is not liable for indirect or consequential damages, and total liability is limited to fees paid in the prior 12 months.

Changes & contact

We may update these terms; continued use means acceptance. Questions: legal@ridgelinecrm.com.

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